Disclaimer:
DISCLAIMER
The information provided in this masterclass, course, program, membership, coaching container, digital product, workshop, workbook, audio recording, video training, community, or related materials is for educational and informational purposes only.
While Isabelle Ulenaers is trained in psychology, psychotherapy, human behavior, and personal development, participation in this program does not create a therapist-client, psychologist-client, legal advisor-client, mediator-client, financial advisor-client, or other professional relationship.
The content provided should not be considered legal, financial, tax, accounting, custody, parenting, medical, psychiatric, therapeutic, or mental health advice.
Nothing contained in this program should be interpreted as a recommendation that you should stay in, leave, separate from, reconcile with, or divorce a spouse, partner, or family member.
Any decisions regarding your marriage, divorce, separation, reconciliation, children, custody arrangements, co-parenting, finances, assets, debts, employment, legal rights, health, wellbeing, relationships, or future circumstances remain solely your responsibility.
You should always seek advice from appropriately qualified professionals, including attorneys, financial advisors, accountants, physicians, mental health professionals, mediators, or other licensed professionals before making important legal, financial, medical, custody, parenting, or life decisions.
Results are not guaranteed. Every relationship, marriage, family, child, divorce, co-parenting arrangement, financial situation, personality, emotional history, and life circumstance is unique. The experiences, examples, testimonials, and outcomes shared represent individual experiences only and should not be interpreted as promises, guarantees, or predictions of your own results.
The Company makes no guarantees regarding outcomes involving children, parenting arrangements, co-parenting relationships, custody matters, family dynamics, emotional adjustment of children, or the long-term effects of any personal decisions. The behaviour, wellbeing, and responses of children and family members are influenced by numerous factors outside the Company's control.
By participating in this program, you acknowledge that you are solely responsible for your own decisions, actions, implementation, interpretations, and outcomes. You agree that Isabelle Ulenaers, SELF CONSULT, and all affiliated parties shall not be held responsible or liable for any decisions, consequences, losses, damages, legal outcomes, financial outcomes, custody outcomes, parenting outcomes, co-parenting outcomes, relationship outcomes, family outcomes, emotional outcomes, or other results arising from your participation in or implementation of the information provided.
By accessing this program, you acknowledge that you have read, understood, and agreed to this disclaimer.
Participation in our programs should not be interpreted as legal advice, financial advice, custody advice, therapeutic treatment, or a recommendation to stay in or leave any relationship, marriage, or family situation.
To the fullest extent permitted by applicable law, the Company expressly disclaims liability for any direct, indirect, incidental, consequential, or special loss or damage incurred by you or any third party in connection with the Services.
This includes, without limitation:
• loss of income
• loss of business opportunities
• loss of anticipated profits
• loss of goodwill or reputation
• loss or corruption of data
• business interruption
• any other indirect or consequential damages
The Company does not warrant or represent that the Services will meet your expectations or specific needs, nor that the Services will be uninterrupted, error-free, secure, or free from technological issues.
The Services and all materials provided are offered for educational and informational purposes only.
Participation in the Services does not constitute medical, psychological, legal, financial, or professional advice, and the Company is not acting as a doctor, therapist, lawyer, accountant, or licensed professional advisor.
Any reliance you place on information provided through the Services is entirely at your own risk.
TERMS OF CONDITIONS
Effective Date: 2026
Company Name: SELF CONSULT
Websites & Platforms Covered
These Terms & Conditions apply to all products, programs, courses, coaching services, memberships, workshops, digital downloads, resources, content, communities, and services offered by SELF CONSULT, including but not limited to those sold or accessed through our websites, checkout pages, Kajabi platforms, payment processors, social media channels, email communications, communities, memberships, and any other official SELF CONSULT sales, educational, or content platforms.
Introduction
These Terms and Conditions ("Terms") govern your use of all digital products, coaching programs, courses, workshops, memberships, resources, templates, communities, services, and educational materials ("Products") provided by SELF CONSULT ("Company", "we", "our", or "us").
By checking the acceptance box, completing your purchase, enrolling in a program, accessing materials, attending calls, participating in communities, or using any of our Products, you agree to be bound by these Terms.
PLEASE READ THESE TERMS CAREFULLY BEFORE MAKING A PURCHASE. BY COMPLETING YOUR PURCHASE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS.
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Eligibility and Capacity
By using our Products, you represent and warrant that:
• You are at least 18 years old and legally capable of entering into a binding contract.
• You have the legal capacity to comply with these Terms.
• All information you provide is accurate and complete.
• You are not prohibited from receiving our Products under applicable laws.
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Product Access and Lifetime License
2.1 Access Duration
Upon purchase, you are granted access to the purchased Product for the lifetime of that specific Product, subject to these Terms and your continued compliance with them.
2.2 Product Updates vs. New Products
Included Updates:
You may receive access to updates, improvements, corrections, supplementary materials, and enhancements added to your purchased Product at no additional charge.
Excluded New Products:
We may create and release entirely new courses, programs, memberships, trainings, workshops, or products that are substantially redesigned, expanded, refilmed, restructured, or reimagined. These new standalone offerings are not included in your original purchase and require separate purchase.
Definition of New Product:
A new product is considered separate if it is marketed as a distinct offering, carries a separate product name, version, edition, or successor designation, or is presented as a replacement or upgraded offering.
2.3 Platform Changes and Service Continuity
We reserve the right to change hosting platforms, learning management systems, delivery methods, community platforms, communication channels, or technology providers.
If we migrate to a new platform, reasonable efforts will be made to provide continued access to purchased content at no additional cost.
2.4 Business Closure or Product Discontinuation
In the event we discontinue a Product or cease operations, we will make reasonable efforts to provide notice and/or downloadable access where reasonably possible.
"Lifetime Access" refers to the lifetime of the Product offering and does not constitute a guarantee of perpetual access under all circumstances.
We are not responsible for circumstances beyond our reasonable control that prevent continued access.
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Intellectual Property
3.1 Ownership
All content provided through our Products, including but not limited to videos, audio recordings, worksheets, workbooks, scripts, templates, PDFs, written materials, exercises, graphics, logos, trademarks, methodologies, frameworks, teachings, presentations, communities, and educational resources, remains the exclusive intellectual property of SELF CONSULT and is protected by applicable intellectual property laws.
3.2 Limited License
You are granted a limited, non-exclusive, non-transferable, revocable license for your personal use only.
No ownership rights are transferred to you.
3.3 Prohibited Uses
You may not:
• Share, distribute, reproduce, copy, record, resell, sublicense, or transfer any content.
• Upload content to public websites, social media, membership sites, AI systems, or file-sharing platforms.
• Use the materials to train others, create competing programs, or reproduce our methods without written permission.
• Remove copyright, trademark, branding, or proprietary notices.
• Create derivative works based on our content without express written consent.
3.4 Use of Likeness & AI Restrictions
You may not use any photographs, videos, voice recordings, likeness, image, teachings, content, presentations, social media content, coaching sessions, or materials belonging to SELF CONSULT or Isabelle Ulenaers for the purpose of training, generating, reproducing, cloning, simulating, or creating content using artificial intelligence or machine learning technologies.
This includes but is not limited to:
• Voice cloning
• Deepfakes
• Synthetic media
• AI-generated training datasets
• Image generation
• Content replication systems
Any such use is strictly prohibited and may result in immediate termination of access, legal action, and claims for damages.
3.5 Enforcement
Any unauthorized use may result in immediate revocation of access without refund and may result in legal action, monetary damages, injunctive relief, and recovery of legal costs.
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Payment Terms and Processing
4.1 Payment Processing
Payments may be processed through third-party payment providers including but not limited to Stripe, PayPal, Kajabi Payments, or other authorized processors.
By making a purchase, you agree to the applicable processor terms.
4.2 Pricing and Currency
All prices are displayed in the currency specified at checkout.
Prices may change at any time without notice.
Price changes will not affect existing purchases or active payment plans.
4.3 Payment Plans
If you select a payment plan:
• You authorize us to charge your selected payment method according to the agreed schedule.
• Failure to make payments may result in suspension of access.
• You remain responsible for completing all payments regardless of participation, attendance, usage, satisfaction, results, or completion.
• Payment plans are not cancellable.
4.4 Failed Payments
If a payment fails:
• We may contact you regarding the outstanding balance.
• We may retry the payment.
• Access may be suspended until payments are current.
• Reasonable administrative fees may be charged where permitted by law.
4.5 Taxes
You are responsible for any VAT, GST, sales tax, or similar taxes applicable in your jurisdiction.
4.6 Chargebacks and Disputes
If you initiate a chargeback, dispute, or payment reversal without first contacting us to attempt resolution, we reserve the right to:
• Immediately revoke access to all Products.
• Pursue recovery of outstanding balances, administrative fees, legal costs, and collection costs.
• Deny future access to Products and services.
Good Faith Disputes:
If you have a legitimate concern, please contact us first so that we can attempt to resolve the issue.
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Coaching and Educational Disclaimer
5.1 Educational Purpose Only
Our coaching, courses, programs, memberships, communities, workshops, digital products, and content are for educational and informational purposes only. We are educators, coaches, and providers of personal development and relationship education. We are not acting as your attorney, financial advisor, accountant, physician, psychiatrist, licensed healthcare provider, custody evaluator, or other regulated professional.
5.2 No Professional Advice
We do not provide and you should not construe our content as:
Legal advice (consult an attorney)
Custody or parenting advice (consult a qualified legal professional or family specialist)
Medical or mental health advice (consult a licensed healthcare provider)
Psychological or psychiatric treatment (consult a licensed mental health professional)
Tax advice (consult a CPA or tax professional)
Financial or investment advice (consult a licensed financial advisor)
Accounting advice (consult a licensed accountant)
Mediation advice specific to your legal situation (consult an appropriately qualified professional)
5.3 Your Responsibility
You are solely responsible for:
Your own decisions, actions, and implementation of strategies
Any decisions regarding marriage, separation, reconciliation, divorce, co-parenting, custody, finances, assets, debts, housing, employment, or future relationships
Compliance with all applicable laws and regulations in your jurisdiction
Seeking appropriate professional advice before taking action
Your results, outcomes, and consequences of your actions
Determining the suitability of our Products for your specific circumstances
The impact of your decisions on yourself, your family, your children, your relationships, and your future.
CLIENT DECISION RESPONSIBILITY
You acknowledge that all personal, relationship, financial, legal, or life decisions made during or after participation in the Services are made solely by you. The Company does not direct, control, or assume responsibility for the decisions you choose to make. Any actions taken as a result of coaching discussions are undertaken entirely at your own discretion and risk.
5.4 No Client Relationship
Purchase of our Products does not create an attorney-client relationship, therapist-client relationship, psychologist-client relationship, fiduciary relationship, confidential professional relationship, or any other regulated professional relationship beyond the scope of the educational Product provided.
5.5 No Recommendation Disclaimer
Nothing contained in our Products, coaching, programs, content, communities, trainings, workshops, scripts, exercises, worksheets, videos, audio recordings, emails, social media content, or communications shall be interpreted as encouraging, recommending, advising, directing, or instructing you to remain in, separate from, reconcile with, or divorce a spouse, partner, or family member.
All decisions regarding relationships, marriage, separation, reconciliation, divorce, parenting, custody, co-parenting, finances, legal matters, and life circumstances remain solely your responsibility.
5.6. Mental Health and Crisis Disclaimer
Our Products are educational and informational in nature and are not intended to diagnose, treat, cure, or prevent any mental health condition, psychiatric condition, trauma disorder, medical condition, or psychological disorder.
Participation in our Products does not constitute psychotherapy, psychological treatment, psychiatric treatment, crisis intervention, counseling, or medical care.
If you are experiencing severe emotional distress, suicidal thoughts, self-harm ideation, psychiatric symptoms, domestic violence, abuse, addiction, or any condition requiring clinical intervention, you should immediately seek assistance from a licensed mental health professional, physician, emergency services, or other appropriately qualified healthcare provider.
SELF CONSULT and Isabelle Ulenaers are not responsible for providing crisis services, emergency intervention, psychiatric care, or mental health treatment.
5.7 NO ADVICE TO LEAVE A RELATIONSHIP OR MARRIAGE
The Services are educational, coaching, and personal development services only. The Company does not advise, direct, instruct, or require any Client to separate, divorce, leave a relationship, reconcile, or make any specific personal, relational, legal, financial, or family decision.
Any decision relating to a marriage, relationship, separation, divorce, co-parenting arrangement, living situation, finances, or legal process is made solely by the Client, in the Client’s own discretion, and at the Client’s own risk.
The Client acknowledges that the Company’s role is to provide education, reflection, perspective, and coaching support only, and not to determine or make decisions on the Client’s behalf.
5.8 NO THERAPY OR PROFESSIONAL ADVICE RELATIONSHIP
The Services provided by the Company are coaching, education, and personal development services only.
Participation in the Services does not create a therapist-client, psychologist-client, legal advisor-client, or financial advisor-client relationship.
The Company does not provide:
• psychotherapy
• psychological diagnosis or treatment
• legal advice
• financial advice
• medical advice
The Services are intended for personal development and educational purposes only.
If you require professional mental health, medical, legal, or financial support, you should seek assistance from a licensed professional in the appropriate field.
You acknowledge that the Company does not assume responsibility for diagnosing, treating, or preventing any psychological or medical condition.
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Results Disclaimer
6.1 No Outcome Guarantees
IMPORTANT: We make no guarantees, representations, or warranties regarding your ability to improve your relationship, navigate a separation, achieve an amicable divorce, improve co-parenting, create specific family outcomes, experience emotional healing, find future relationships, or achieve any specific personal result from using our Products.
6.2 Results Disclaimers
Any client stories, testimonials, examples, case studies, experiences, or outcomes shared in our marketing materials, testimonials, courses, programs, communities, or communications:
Are provided for illustrative and educational purposes only
Represent individual experiences and are NOT typical
Do not constitute guarantees or predictions of your results
May represent outcomes achieved over extended periods of time
Are dependent on numerous factors outside our control
Should not be interpreted as promises of future results
6.3 Factors Affecting Results
Your results will vary based on numerous factors including but not limited to:
Your personal history, personality, and life circumstances
The dynamics of your marriage, relationship, separation, or divorce
The actions, choices, and behaviour of your spouse, partner, former partner, family members, or children
Your emotional capacity, resilience, and willingness to implement the material
Your support system and available resources
Your legal, financial, parenting, and family circumstances
The professionals you choose to work with
Factors beyond anyone's reasonable control
6.4 Individual Responsibility Statement
Most purchasers of educational products do not fully implement what they learn. We cannot and do not guarantee any particular personal, emotional, relational, family, legal, financial, parenting, co-parenting, separation, or divorce outcome. Your results depend entirely upon your individual circumstances, choices, actions, effort, implementation, and factors beyond our control.
6.5 Testimonials and Endorsements
All testimonials and case studies:
Reflect the individual experiences of actual customers or clients
Are not verified by independent third parties
Do not guarantee that you will achieve the same or similar results
May not represent the typical customer experience
Are presented in accordance with applicable advertising and consumer protection guidelines
The experiences of our testimonials are not typical. Individuals featured may have unique circumstances, personalities, support systems, legal situations, financial resources, family dynamics, or other factors that contributed to their outcomes.
6.6 TESTIMONIAL AND FEEDBACK CONSENT
From time to time, the Company may request feedback, testimonials, or comments regarding your experience with the Services.
By participating in the Services, you grant the Company permission to use feedback, testimonials, or success stories that you voluntarily provide for educational, marketing, or promotional purposes.
This may include:
• written testimonials
• program feedback
• anonymized case examples
• general descriptions of your results or experience
The Company will make reasonable efforts not to disclose sensitive personal information without your consent.
If the Company wishes to use identifying details such as your full name, image, or likeness in marketing materials, the Company will obtain separate permission where required.
You may request that your testimonial not be used by notifying the Company in writing.
TESTIMONIALS AND EXAMPLES DISCLAIMER
Any testimonials, examples, case studies, statements of experience, or client stories shared by the Company are provided for illustrative and informational purposes only.
They reflect individual experiences and are not intended to represent, warrant, or guarantee that any current or future Client will achieve the same or similar results.
Results are not typical and will vary based on many factors, including but not limited to the Client’s personal circumstances, starting point, participation, consistency, decisions, and implementation.
The Client understands and agrees that no representation or guarantee has been made regarding any specific outcome, whether personal, relational, emotional, financial, or professional.
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Meta (Facebook/Instagram) Advertising Compliance
7.1 Advertising Standards
All advertising conducted on Meta platforms (Facebook, Instagram, WhatsApp, Messenger) complies with Meta's Advertising Policies, including but not limited to:
Prohibited and restricted content policies
Community Standards
Commerce Policies
Data Use Policies
7.2 Personal Development and Wellbeing Claims
If our Products relate to personal development, relationships, emotional wellbeing, separation, divorce, healing, confidence, self-trust, or life transitions:
We do not make claims about curing, treating, diagnosing, or preventing medical or mental health conditions
We do not guarantee specific emotional, psychological, relationship, family, or divorce outcomes
Individual results vary and depend on personal circumstances
You should consult qualified professionals regarding medical or mental health concerns
7.3 Results and Transformation Claims
For Products related to relationships, divorce, separation, co-parenting, personal growth, or emotional wellbeing:
We clearly disclose that results are not guaranteed
We do not engage in deceptive or misleading practices
We maintain appropriate disclaimers near testimonials and outcome-based claims
We disclose that individual experiences vary significantly
7.4 Data Collection and Privacy
We collect data from Meta platforms in accordance with Meta's Platform Policies.
We do not use Meta data for purposes prohibited by Meta.
Our use of Meta pixels, tracking technologies, and advertising tools complies with applicable privacy and data protection laws.
See our Privacy Policy for complete details regarding data collection, storage, and use.
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Technology Requirements and Access
8.1 Your Technical Responsibility
You are responsible for:
Maintaining a reliable internet connection
Providing compatible devices and up-to-date web browsers
Ensuring your email address is accurate and you can receive our emails
Managing your login credentials securely
Installing any necessary software or applications
8.2 Minimum Requirements
Our Products may require:
High-speed internet connection (minimum 5 Mbps recommended)
Modern web browser (Chrome, Firefox, Safari, or Edge - latest two versions)
Enabled cookies and JavaScript
Device with sufficient storage space for downloads
PDF reader for document-based materials
Specific software applications as noted in Product descriptions
8.3 No Technical Support Guarantee
While we strive to provide responsive support, we do not guarantee:
24/7 technical support availability
Compatibility with all devices or configurations
Resolution of technical issues caused by your device, internet service, or third-party software
Assistance with general computer or device troubleshooting
8.4 Platform Availability
We strive for continuous availability but do not guarantee uninterrupted access. Our platform may be unavailable due to:
Scheduled maintenance (we will provide notice when possible)
Emergency repairs or updates
Third-party service provider outages
Circumstances beyond our reasonable control
No refunds will be issued for temporary service interruptions.
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8.5 TECHNOLOGY DISCLAIMER
The Company makes reasonable efforts to use reliable platforms and technology to deliver the Services.
However, the Company cannot guarantee that the Services or related platforms will be completely free from technical issues, interruptions, delays, or errors.
You acknowledge that the Company is not responsible for:
• platform outages
• internet failures
• software issues
• delays in digital access
• technological disruptions beyond the Company’s reasonable control.
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Assumption of Risk
9.1 Personal, Relationship, Family, and Life Risk
You expressly acknowledge and agree that:
Relationship decisions, separation, divorce, reconciliation, co-parenting, and major life transitions involve inherent risks and uncertainty
Implementation of strategies, tools, exercises, scripts, frameworks, or educational materials may not produce desired results
The actions, decisions, reactions, and behaviour of spouses, former spouses, partners, children, family members, attorneys, mediators, courts, employers, or other third parties may affect outcomes
You may experience emotional distress, relationship changes, family conflict, financial consequences, legal consequences, parenting challenges, or other unintended outcomes
No educational product, coaching program, course, membership, workshop, or training can guarantee any specific personal, emotional, family, legal, financial, relationship, parenting, co-parenting, separation, or divorce outcome
9.2 Your Acceptance of Risk
You assume full responsibility and risk for:
All decisions made based on our Products
Your implementation (or failure to implement) of strategies, tools, scripts, exercises, or recommendations
Any outcomes, results, or consequences arising from your actions or inaction
Decisions regarding marriage, separation, reconciliation, divorce, relationships, co-parenting, parenting, custody, communication, finances, housing, employment, or future relationships
Any legal, financial, emotional, family, parenting, relationship, or personal consequences arising from your decisions
Changes in laws, regulations, court procedures, or circumstances affecting your situation
9.3 Release of Liability
You agree that SELF CONSULT, Isabelle Ulenaers, its owners, employees, contractors, affiliates, representatives, successors, and assigns are not liable for any damages, losses, claims, disputes, costs, expenses, or negative outcomes resulting from your use of our Products or implementation of any information, tools, strategies, scripts, exercises, frameworks, or educational materials provided therein.
We make no guarantees regarding outcomes involving children, parenting, co-parenting, family relationships, custody arrangements, family dynamics, emotional adjustment, communication between family members, or the long-term effects of personal decisions on spouses, former spouses, children, relatives, or third parties.
You acknowledge that family outcomes depend upon numerous factors beyond our control, including the actions, decisions, behaviors, personalities, emotional histories, and circumstances of all individuals involved.
9.4 ASSUMPTION OF RISK
By accessing or participating in the Services, whether paid or unpaid, you acknowledge and accept that personal development work may involve reflection, emotional processing, and personal decision-making.
You agree that:
• participation in the Services is voluntary,
• you assume full responsibility for your decisions and actions, and
• you accept all risks associated with implementing information obtained through the Services.
The Company is not responsible for any decisions you make or actions you take as a result of participating in the Services.
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No Refund Policy
10.1 All Sales Final
All sales are final. This includes but is not limited to:
Digital courses and programs
Downloadable workbooks, templates, scripts, and resources
Recorded workshops, trainings, and masterclasses
Tickets to live events (virtual or in-person)
Memberships and communities
Coaching programs
Group programs
Bundles and special offers
10.2 No Refunds, Exchanges, or Credits
No refunds, exchanges, chargebacks, or credits will be issued under any circumstances, including but not limited to:
Change of mind or buyer's remorse
Failure to use or access the Product
Dissatisfaction with content or results
Technical difficulties on your end
Financial hardship or inability to pay remaining installments
Duplicate purchases
Failure to achieve desired emotional, relationship, divorce, family, parenting, co-parenting, legal, or personal outcomes
10.3 Non-Delivery or Access Issues
If you experience legitimate non-delivery or access issues:
Contact us immediately at our designated support email
We will work with you to resolve access issues
If we cannot provide access to your purchased Product due to our error, you may be eligible for a refund where required by law
You must report access issues within 30 days of purchase
10.4 Legally Required Exceptions
Any legally required exceptions under applicable consumer protection laws will be honored in accordance with applicable law. To invoke such rights, you must contact us and provide documentation demonstrating your eligibility.
10.5 Payment Plan Obligations
If you selected a payment plan, you remain obligated to complete all scheduled payments regardless of Product usage. Non-payment may result in:
Suspension or termination of access
Collection actions
Recovery proceedings where permitted by law
Legal action to recover amounts owed
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Limitation of Liability
11.1 Maximum Liability
To the fullest extent permitted by law, the total liability of SELF CONSULT and Isabelle Ulenaers to you for any and all claims arising from or related to your use of our Products, whether in contract, tort, strict liability, negligence, or otherwise, shall not exceed the amount you actually paid for the specific Product at issue.
11.2 Exclusion of Damages
In no event shall SELF CONSULT, Isabelle Ulenaers, its owners, employees, contractors, affiliates, representatives, successors, or assigns be liable for:
Indirect, incidental, special, consequential, exemplary, or punitive damages
Loss of income, earnings, employment, opportunities, or financial resources
Loss of data or information
Cost of substitute goods or services
Business interruption or loss of use
Damages arising from reliance on educational content, tools, strategies, exercises, scripts, or teachings
Emotional distress, mental anguish, psychological impact, or reputational harm
Relationship, marriage, divorce, custody, parenting, co-parenting, family, legal, financial, or personal outcomes
This exclusion applies regardless of whether we were advised of the possibility of such damages.
11.3 Basis of Bargain
You acknowledge that this limitation of liability is an essential element of the agreement between you and SELF CONSULT and that we would not offer the Products at the current price without these limitations.
11.4 Jurisdictional Variations
Some jurisdictions do not allow the exclusion or limitation of certain damages or liabilities. In such jurisdictions, our liability is limited to the maximum extent permitted by applicable law.
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Indemnification
You agree to indemnify, defend, and hold harmless SELF CONSULT, Isabelle Ulenaers, its owners, officers, employees, contractors, agents, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees and court costs) arising from or related to:
Your use or misuse of our Products
Your violation of these Terms
Your violation of any third-party rights, including intellectual property, privacy, publicity, or confidentiality rights
Your violation of any applicable laws or regulations
Any content you submit, post, upload, or transmit through our platforms
Any disputes or claims involving spouses, former spouses, partners, family members, children, attorneys, mediators, courts, employers, or third parties
Any decisions regarding marriage, separation, reconciliation, divorce, parenting, custody, co-parenting, finances, legal matters, or relationships
Any implementation of strategies, tools, scripts, exercises, frameworks, or educational materials provided through our Products
Any representations or warranties you make based upon our content
This indemnification obligation survives termination of these Terms and your use of our Products.
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Termination of Access
13.1 Grounds for Termination
We reserve the right to suspend or permanently revoke your access to any or all Products if you:
Violate these Terms in any material way
Share, distribute, reproduce, record, or resell our proprietary content
Engage in abusive, threatening, harassing, discriminatory, or disruptive behavior toward our team, clients, community members, or representatives
Initiate fraudulent chargebacks or payment disputes
Use our Products for illegal, unlawful, harmful, or unethical purposes
Provide false information or misrepresent your identity
Attempt to circumvent security measures, technological protections, payment systems, or platform restrictions
13.2 Notice and Opportunity to Cure
In most cases (except for severe violations), you will receive written notice via email and will have five (5) business days to resolve the issue or provide an explanation.
Severe violations, including intellectual property theft, fraud, harassment, threats, unlawful conduct, or misuse of our materials, may result in immediate termination without notice or opportunity to cure.
13.3 Effect of Termination
Upon termination:
Your access to all Products will be immediately revoked
You must cease all use of our materials
You must delete or destroy any downloaded content where requested
You remain liable for any outstanding payment obligations
No refunds will be issued
Sections that by their nature should survive termination, including Intellectual Property, Payment Obligations, Limitation of Liability, Indemnification, Dispute Resolution, Privacy, and Governing Law, shall survive termination
13.4 Your Right to Terminate
You may stop using our Products at any time, but such cessation does not:
Entitle you to a refund
Release you from payment obligations
Terminate obligations that survive under these Terms
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Dispute Resolution
14.1 Informal Resolution Requirement
Before initiating formal legal proceedings, you agree to contact us in writing with a detailed description of your concern.
Both parties agree to attempt to resolve disputes informally and in good faith within thirty (30) days before commencing legal proceedings.
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Governing Law and Jurisdiction
15.1 Governing Law
These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of Belgium, without regard to conflict of law provisions.
15.2 Exclusive Jurisdiction
To the extent permitted by applicable law, any dispute not resolved informally shall be submitted to the competent courts of Belgium.
15.3 International Users
If you access our Products from outside Belgium, you do so at your own risk and are responsible for compliance with the laws of your own jurisdiction.
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Affiliate and Third-Party Disclaimers
16.1 Affiliate Relationships
We may promote, reference, recommend, or discuss third-party products, services, tools, platforms, professionals, books, software, or resources.
In some cases, we may receive affiliate commissions or compensation for such recommendations.
Such relationships do not influence our educational content, and we only recommend resources we believe may provide value.
16.2 No Endorsement or Guarantee
Mention of any third-party product, service, professional, company, organization, or individual does not constitute:
An official endorsement beyond our stated opinion
A guarantee of results
A warranty of quality, suitability, or effectiveness
An assumption of liability for third-party actions, services, advice, or products
16.3 Third-Party Links
Our Products may contain links to third-party websites, services, resources, professionals, or platforms.
We are not responsible for:
The content, accuracy, legality, or availability of third-party websites
Third-party privacy practices or terms
Products or services provided by third parties
Advice, recommendations, or services provided by third parties
Your interactions with third parties
You access third-party resources at your own risk.
16.4 Professional Referrals
References to attorneys, mediators, therapists, financial advisors, accountants, healthcare professionals, or other professionals are provided for informational purposes only.
You are solely responsible for conducting your own due diligence and selecting professionals appropriate for your circumstances.
We make no guarantees regarding their services, advice, availability, qualifications, or outcomes.
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Force Majeure
SELF CONSULT shall not be liable for any failure or delay in performance of obligations under these Terms due to causes beyond our reasonable control, including but not limited to:
Acts of God, natural disasters, pandemics, floods, fires, storms, or earthquakes
War, terrorism, civil unrest, governmental actions, or political instability
Labor disputes or strikes
Internet outages, cyberattacks, data breaches, or telecommunications failures
Failures of third-party software providers, hosting providers, payment processors, community platforms, or technology vendors
Utility failures
Changes in laws, regulations, court rules, or governmental requirements affecting our operations
Serious illness, incapacity, injury, or death affecting key personnel
In the event of a force majeure event lasting more than ninety (90) days, either party may terminate affected obligations without liability.
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Modifications to Terms
18.1 Right to Modify
We reserve the right to modify, update, replace, or amend these Terms at any time.
18.2 Effective Date of Changes
Changes become effective:
Immediately upon posting for new customers
Thirty (30) days after notice for existing customers unless earlier acceptance is required by law
18.3 Continued Use Constitutes Acceptance
Your continued use of our Products following modification of these Terms constitutes acceptance of the revised Terms.
If you do not agree, your sole remedy is to discontinue use of our Products.
18.4 Version Control
We may maintain version history showing effective dates of modifications and may provide prior versions upon request.
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Privacy and Data Protection
19.1 Privacy Policy
Your use of our Products is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
19.2 Data Collection and Use
By using our Products, you acknowledge and consent to:
Collection of personal information as described in our Privacy Policy
Use of cookies, tracking technologies, analytics tools, and advertising tools
Marketing communications, subject to applicable consent and opt-out rights
Storage and processing of information as described in our Privacy Policy
19.3 GDPR Compliance
If you are located in the European Union, United Kingdom, or other jurisdictions providing similar privacy rights:
You may have additional rights under applicable data protection laws
You may exercise those rights by contacting us
We process personal data in accordance with applicable privacy laws
19.4 Data Security
While we implement commercially reasonable security measures, we cannot guarantee absolute security.
You acknowledge the inherent risks associated with internet transmission, electronic storage, and digital communications.
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SMS/Text Messaging Terms
20.1 Consent to Receive SMS
By providing your phone number at checkout, through a lead form, application form, website form, social media form, or keyword opt-in campaign, you expressly consent to receive recurring automated and non-automated text messages from SELF CONSULT relating to products, services, updates, reminders, promotions, events, educational content, abandoned checkout reminders, and customer support communications.
20.2 Message Details
Message Frequency:
Message frequency varies depending on your activity and promotions.
Message & Data Rates:
Message and data rates may apply based on your mobile carrier's plan. We are not responsible for charges incurred through your mobile provider.
20.3 Opt-Out and Help
To unsubscribe, reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT.
For assistance, contact us through the support email listed in these Terms.
You may receive a confirmation message after opting out.
20.4 Not a Condition of Purchase
Consent to receive SMS messages is not a condition of any purchase.
20.5 Privacy and Data Usage
We do not sell your mobile number to third parties for their marketing purposes.
Your information is handled in accordance with our Privacy Policy.
20.6 Changes to SMS Program
We reserve the right to modify, suspend, or discontinue our SMS program at any time.
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User-Generated Content and Community Guidelines
21.1 Submission of Content
Certain Products may include communities, groups, forums, chats, comments, memberships, social media groups, or similar interactive features.
By submitting content, you:
Grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, and distribute such content for operational, educational, administrative, and marketing purposes
Represent that you own or have rights to the content submitted
Agree not to submit unlawful, harmful, defamatory, abusive, threatening, or infringing content
21.2 Community Guidelines
You agree not to:
Harass, bully, threaten, intimidate, or discriminate against other members
Provide legal, financial, medical, custody, or professional advice while representing yourself as a qualified professional when you are not
Share confidential information belonging to other members
Share private information regarding spouses, former spouses, children, family members, or third parties without permission
Promote illegal activities
Spam, solicit, or excessively self-promote
Impersonate another person.
21.3 Moderation Rights
We reserve the right to:
Monitor, edit, remove, restrict, suspend, or delete user-generated content
Suspend or permanently remove members who violate these guidelines
Refuse access to any individual at our discretion
21.4 No Liability for User Content
We are not responsible for statements, advice, recommendations, opinions, comments, or content posted by community members.
Members are solely responsible for their own submissions and interactions.
21.5 COMMUNITY CONFIDENTIALITY AND SAFE SPACE AGREEMENT
The Company is committed to maintaining a respectful and safe environment for all participants in the Services.
Many participants may share personal experiences, reflections, or sensitive information related to their lives, relationships, or personal development.
By participating in the Services, you agree to respect the privacy and confidentiality of all participants.
You agree that you will not disclose, repeat, share, or distribute any personal information, stories, or discussions shared by other participants outside of the program environment, unless you have obtained explicit permission from the individual involved.
This includes information shared during:
• group coaching calls
• workshops or live sessions
• community platforms or messaging groups
• written or recorded discussions within the program
This confidentiality obligation applies both during the program and after your participation has ended.
The Company will also make reasonable efforts to maintain a respectful and confidential space for all participants. However, the Company cannot guarantee the behaviour of individual participants.
Participants remain responsible for exercising discretion regarding the personal information they choose to share within the group environment.
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Entire Agreement and Severability
22.1 Entire Agreement
These Terms, together with our Privacy Policy and any Product-specific terms, constitute the entire agreement between you and SELF CONSULT regarding your use of our Products and supersede all prior communications, discussions, representations, proposals, or agreements.
22.2 Severability
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.
22.3 No Waiver
Failure to enforce any provision shall not constitute a waiver of that provision or any other provision.
22.4 Headings
Headings are provided for convenience only and do not affect interpretation.
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Assignment
23.1 Our Right to Assign
We may assign, transfer, or delegate our rights and obligations under these Terms without your consent, including in connection with mergers, acquisitions, restructuring, sale of assets, succession planning, or operation of law.
23.2 Your Restrictions
You may not assign, transfer, delegate, sublicense, or otherwise transfer your rights or obligations without our prior written consent.
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Electronic Communications and Signatures
24.1 Consent to Electronic Communications
You consent to receive communications electronically, including through email, SMS, websites, communities, customer portals, or other electronic means.
24.2 Electronic Signatures
Checking a box, clicking a button, completing a purchase, enrolling in a program, or otherwise indicating acceptance electronically constitutes a legally binding electronic signature.
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Regulatory and Compliance Statements
25.1 Advertising Compliance
We strive to comply with applicable advertising, marketing, consumer protection, and disclosure laws.
25.2 Testimonials and Endorsements
Testimonials, examples, and client stories are presented for educational and illustrative purposes only and do not guarantee future results.
25.3 Email Communications
We honor unsubscribe requests and provide opt-out mechanisms where required by law.
25.4 Payment Processor Compliance
Payments may be processed through third-party providers including Stripe, PayPal, Kajabi Payments, or other authorized processors. By making a payment, you agree to the applicable processor terms and policies.
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Accessibility
26.1 Accessibility Commitment
We strive to make our Products reasonably accessible to individuals with disabilities where feasible.
26.2 Accommodation Requests
If you require accommodation, please contact us and we will make reasonable efforts to assist where possible.
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International Users
27.1 Eligibility by Location
Our Products are intended for use in jurisdictions where such Products are lawful.
You are responsible for ensuring compliance with local laws.
27.2 Language
Unless otherwise specified, our Products are provided in English.
We do not guarantee translation accuracy.
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Contact Information
If you have questions regarding these Terms, please contact:
SELF CONSULT
Email: [INSERT SUPPORT EMAIL]
Business Address:
[INSERT LEGAL BUSINESS ADDRESS]
Response Time:
We strive to respond within 2–3 business days.
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Acknowledgment and Acceptance
BY COMPLETING YOUR PURCHASE, CHECKING THE ACCEPTANCE BOX, ENROLLING IN A PROGRAM, OR USING OUR PRODUCTS, YOU ACKNOWLEDGE THAT:
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You have read these Terms & Conditions in their entirety.
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You understand these Terms and agree to be bound by them.
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You understand that our Products are educational in nature.
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You understand that we do not provide legal, financial, medical, custody, therapeutic, or professional advice.
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You understand that you remain solely responsible for all decisions relating to marriage, separation, reconciliation, divorce, children, custody, co-parenting, finances, legal matters, relationships, and life circumstances.
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You understand that results are not guaranteed.
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You understand and accept the no-refund policy.
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You understand that you assume all risks associated with implementation of the material.
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You are entering into a legally binding agreement.
Last Updated: 2026
These Terms & Conditions may be modified from time to time. Continued use of our Products constitutes acceptance of any revised Terms.